New Zealand Tax Refund
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What are your working hours? / When can I call?
Our team are ready to answer your call from 6am – 5.30pm.
Alternatively, if you have questions ab...
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Where are you based?
Taxback was established in Ireland in 1996. From humble beginnings, today we have 21 offices and ...
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What’s Taxback?
Many people pay too much tax because they are simply unaware of their entitlements.Established in...
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Can you guarantee I will get the refund you estimated?
Our tax team will ensure that you claim every allowance and benefit you’re entitled to and that y...
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How much does it cost?
Our service fees depend on the amount of your refund, as follow:
$0-$500 - $62+ handing fee
ove...
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How do I know what’s happening with my refund application? / I didn’t receive my refund yet.
We have our team available 24/7 to answer your questions in the Live Chat.
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Can it be longer?
As soon as you send your signed documents, we start working on your application. This includes:
...
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How long does it take?
Once we receive your signed documents, it usually takes between 7-10 working days to prepare your...
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What is KiwiSaver?
KiwiSaver is a voluntary savings initiative designed to make it easier for New Zealanders to save...
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What expenses can I claim?
If you only earn income that's already taxed like salary, wages or investment income, then there ...
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Can I claim any expenses relating to my work?
At the end of the tax year, you can claim expenses depending on what type of income you receive.
...
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How much I have to pay if I borrow student loan?
When you have a New Zealand student loan, the amount you need to pay each year depends on the ann...
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Can I apply for a student loan?
You can apply for a student loan.
If you have a loan and either earn over $22,828 or live oversea...
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What is an early assessment (EA) and when can I apply?
It is generally possible to apply for an income tax refund before the financial year is over. To ...
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What is ACC earner's levy?
All workers and businesses in New Zealand pay Accident Compensation Corporation (ACC) levies. The...
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What income is included in the taxable income?
Most of your income is taxable and can include income from:
Working - including salary, wages or...
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Who gets schedular payments?
Contractors doing certain activities or services, or contractors working in certain industries.
A...
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What is a schedular payment?
Schedular payments are payments made to contractors who perform certain activities. Tax is deduct...
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How much IETC can I claim?
If your income (before tax) in the tax year is between:
$24,000 and $44,000 – you get $10 per we...
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What is IETC?
Independent Earner Tax Credit (IETC) is a tax credit you can get if you earn between $24,000 and ...
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What are the tax rates for individuals?
The Income tax rates are the percentages of tax that you should pay dependent on your income.
Up...
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How do I determine my residency status in New Zealand?
You are considered a resident for tax purposes if you:
Stayed in New Zealand for more than 183 d...
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How do I pay tax as a self-employed individual?
If you're self-employed you need your individual IRD number to pay tax.
You pay tax on net profit...
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What is the deadline for filing my return?
Unless you have a tax agent or an extension of time, you need to file your completed return by th...
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What is the current tax rate for employees in New Zealand?
If you work in New Zealand, it’s likely you’ll pay between 12.5% and 38% income tax on your earni...
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When the tax year in New Zealand starts?
The tax year in New Zealand is from April 1st to March 31st.
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I forgot my IRD number. How to find it?
To find your IRD number, you'll need to verify your identity with the IRD. You need to confirm yo...
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What else can I do with an IRD number?
You may need an IRD number if you:
earn income, for example from a job, benefit or investment
o...
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What is an IRD number and do I have to have it?
You need an IRD number for any tax-related obligations you have or entitlements you get. You keep...
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What is IRD?
Inland Revenue or Inland Revenue Department is the public service department of New Zealand charg...